Privacy Policy — Shivam Dairy Dairy Software

1. Information We Collect

When you use the Shivam Dairy app, we collect several different types of information for various purposes to provide and improve our Service. This includes:

Personal Details: Names, contact numbers, and email addresses of you and your members.
Business Details: Business name, location, and dairy setup specifics.
Transaction Data: Milk collection amounts, fat, SNF, payments, and deductions.
Device Information: IP address, browser type, and device type (when applicable).

2. How We Use Information

We use the collected data for various purposes:

To provide and maintain the Service
To manage member ledgers and business financials
To notify you about changes to our Service
To provide customer care and support
To analyze usage and improve our features

3. Data Protection and Security

The security of your data is critical to us. We use commercially acceptable means to protect your personal data and business details against unauthorized access. We employ secure authentication and data encryption techniques. However, remember that no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Sharing and Third Parties

We do not sell your personal or member data. We may employ third-party companies and individuals to facilitate our Service (e.g., cloud server providers, SMS gateways), who have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Your Data Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access your data directly within the application. If you wish to be informed what personal data we hold about you or want it removed from our systems entirely, please contact us.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: